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Senior Consultant - Change Management & Adoption (Oracle Cloud Transformation - Higher Education)
The Role
Drivestream implements Oracle Cloud ERP, HCM and Student for colleges and universities. The Senior Consultant builds the change work on those implementations, from the change impact assessment and segment analysis to communications, training and readiness. You also facilitate training sessions.
You will help capture what changes, then turn it into what people actually receive: the messages and the training, for the right people at the right time. You will be measured on whether people could do their jobs on day one.
You will work closely with the change lead, the functional team and the client's own teams.
This is a delivery role on live engagements.
Roles and Responsibilities:
- Capture what changes. Sit in the design sessions for your modules and draft the change impact assessment and segments from the sessions.
- Plan communications from the impacts. Build the communications plan from the change impact assessment and segment analysis.
- Work out what people need to learn. Build the training needs analysis by role, from the change impact assessment.
- Design and build the training. Turn the needs analysis into a training plan, then design and build role-based training materials aligned to it.
- Facilitate training sessions. Run sessions for audiences from administrators to managers.
- Support readiness. Gather the evidence behind readiness reporting, so it reflects what people can actually do.
- Work directly with the client. Coordinate content and audiences with the client's teams.
- Work to the practice standard. Apply the practice's templates and standards, and help improve them based on what worked in front of a client.
Required Skills (Must Have):
These are screening criteria rather than preferences. The distinction that matters is whether you have built the change work – impacts, communications and training – on enterprise cloud implementations, as a consultant, for the people who use the system.
- Two or more enterprise cloud implementations, at least one on Oracle Cloud, where you built change, communications and training work through go-live.
- Consulting delivery experience. You have worked from a system integrator or consulting firm and delivered to a statement of work.
- You build the artifacts. You have personally built change impact assessments or stakeholder analyses, and training needs analyses, training plans and role-based courses.
- You facilitate well. You can run a session for a room of administrators or managers, keep it practical, and check that people have understood.
- You write clearly. Communications and training materials that people read and follow, for audiences from executives to departmental staff.
- You work from a brief. Given an objective and a standard, you can produce the deliverable and explain your choices.
- You use AI as part of the job. You draft with it, check the output against the source, and stand behind what goes to the client.
Preferred Skills (Nice to Have):
- Higher education experience – governance, shared decision rights, academic calendars, accreditation exposure, sponsored research administration. Most of our clients are colleges and universities, and it shortens the ramp.
- Instructional design or adult learning background.
- Oracle Student or Student Financial Planning, alongside ERP and HCM.
- Prosci, CCMP or equivalent certification.
Practical
| Reports to | Senior Director, Change & Adoption |
|---|---|
| Team | Works on engagement teams led by a change lead |
| Location | United States, remote, with client travel |
| Travel | Typically 25%, higher around key milestones and go-live |
| Engagements | One or more at a time, depending on size |
WHAT GOOD LOOKS LIKE IN YEAR ONE
You are building the change work on a large implementation with limited direction. Your impact assessments, communications and training run to plan, and your readiness evidence is complete and on time.